How long it takes for parcel to arrive after payment made?
Parcel will be shipped out once the payment is confirmed. It is expected to arrive in 2-5 working days for West Malaysia while East Malaysia may take 4-7 working days.

Product can be returned if there is defect?
After receiving the parcel, please check properly and contact us at 011-3182 7880 or [email protected] immediately if there is defect/ damage. We will arrange for exchange according to the situation.

Can I refund if I’m not satisfied with the product?
No, goods sold are non-refundable, unless with faulty or quality issue.

What are your payment options?
We accept VISA and MASTER credit card online payment, FPX.

Can I change the recipient address after placing order?
Yes, as long as before we ship the parcel.

What should I do if the parcel is returned without recipient?
Please contact us 011-3182 7880 or [email protected] as soon as possible. After the postage fee is paid, the parcel will be shipped again.